Frequently Asked Questions
Everything you need to know about your A+S Haircare experience.
Does A+S Haircare ship across Australia?
Yes, we offer nationwide shipping across Australia. We provide standard and express shipping options via Australia Post to ensure your products arrive safely and promptly.
Are your hair products sulfate and paraben-free?
Absolutely. Our entire range is formulated without harsh sulfates or parabens, focusing on high-quality botanical ingredients that are gentle on both your hair and the environment.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. If you receive a damaged item, please contact our support team immediately for a replacement.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
Are A+S Haircare products cruelty-free?
Yes, we are proudly cruelty-free. We do not test our products or ingredients on animals at any stage of the production process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services such as Afterpay and Klarna.